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HR Software vs. PEO vs. Outside HR Support vs. In-House HR: What’s Right for Your Small Business?
Not sure whether your small business needs HR software, a PEO, outside HR support, or an internal HR hire? This guide compares the four options and helps you decide based on the work your business actually needs done.

Kelly Murphy
Sep 37 min read
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HR Consultant or Employment Attorney? Knowing Who to Call
I get this question more often than you might think. A business owner has an employee issue and asks: "Should I call my attorney?" Sometimes the answer is yes. Other times, what they really need is practical HR guidance. Knowing the difference can help you get the right kind of support for the situation you're dealing with. When an HR Consultant Can Help A lot of employee issues are management and HR questions rather than requests for legal advice. For example: How should I h

Kelly Murphy
Jul 143 min read
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Why Do the Same Employee Problems Keep Coming Back?
One of the most common things I hear from business owners is: "We've already talked about this." Maybe it's attendance. Maybe it's communication. Maybe it's accountability. Maybe it's managers handling situations differently. The specific issue changes. The pattern usually doesn't. If the same problem keeps coming back, the issue may not be the employee alone. Sometimes the expectations, follow-up, or way the situation is being handled aren't clear or consistent enough. That

Kelly Murphy
Jul 142 min read
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When Does Common Sense Stop Working?
Why Growing Businesses Eventually Need More HR Structure Growing businesses do not suddenly need HR because they reach a certain number of employees. They need structure because growth creates complexity. A few months ago, someone asked me a question that stuck with me. He asked, "What makes you different from other HR consultants?" I answered his question. Then I drove home thinking about it. I realized something. I think he was asking the wrong question. Actually, I think I

Kelly Murphy
Jul 143 min read
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Do you need a full-time HR person at 20 employees?
You do not need to build an HR department just because your team is growing. You do need enough structure and support to keep employee issues, managers and people processes from landing back on you.

Kelly Murphy
Jun 166 min read
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What Is an HR Diagnostic, and Does Your Small Business Need One?
When you're running a growing business, it can be hard to know where your HR actually stands. You may have policies, employee files, an onboarding process, and a way of handling employee issues. Some things may be working well. Others may have been put in place as the need came up. But how do you know if anything important is missing? And if there are several things you could improve, where should you start? That's where an HR Diagnostic can help. What Is an HR Diagnostic? An

Kelly Murphy
May 203 min read
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Hiring the Right Person Takes More Than a Good Resume
Hiring can be frustrating. You find someone who has the right experience. They interview well. Their resume checks the boxes. You make the offer. Then a few months later, it becomes clear that something isn't working. Sometimes the problem isn't that you hired someone who couldn't do the job. It's that the hiring process didn't give either of you a clear enough picture of what success in the role would actually look like. Start With the Job You Actually Need Before posting a

Kelly Murphy
May 204 min read
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Can a Small Business Use an Employee Handbook Template?
A template can be a perfectly good place to start when you're creating an employee handbook. In fact, starting with a solid template is often much more practical than trying to write an entire handbook from scratch. The problem isn't using a template. The problem is assuming the template is finished. An employee handbook needs to reflect how your business actually operates, the policies you've chosen, and the requirements that apply to your employees. What an Employee Handboo

Kelly Murphy
May 203 min read
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When Should a Small Business Get HR Help?
Most small businesses don't start with an HR person. The owner handles employee questions. Payroll gets set up. Someone creates an offer letter. An office manager may take on some of the paperwork. Managers figure things out as situations come up. For a while, that can work just fine. Then the business grows, and HR starts taking more time, creating more questions, or becoming harder to manage consistently. So how do you know when it's actually time to get HR help? There isn'

Kelly Murphy
May 203 min read
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